Learners who do not achieve a passing score on a post-activity assessment may appeal assessment questions and/or request a remediation assessment.
Learners not achieving a passing score on a post-activity assessment may appeal assessment questions by submitting a written appeal within (14) calendar days of receiving notice of assessment results. Failure to submit an appeal by the required deadline will result in rejection of the appeal.
Acceptable grounds for assessment appeal are failure to achieve a passing score due to ambiguous or unclear wording of assessment questions and/or evidence there is more than one correct answer for assessment questions. The following circumstances and claims are not allowed as the basis for a post-activity assessment content appeal, and AAPP will not accept such assessment appeals.
The learner will provide written narratives and supporting documentation related to the question(s) they are appealing to AAPP via the firstname.lastname@example.org email. All learners will receive an outcome of their appeal within seven (7) calendar days of receipt of the appeal submission.
A learner may appeal one or more specific assessment items and/or answers as inaccurate or incorrect, where the learner believes that his/her failure to receive credit for such items and/or answers caused the learner to fail the assessment. In order for a content appeal to be considered, the learner must include in the appeal narrative:
Appeals will be reviewed by a group of three people who will either be a Senior Editorial Board leader for the specific product being appealed or another product chair, the AAPP Director of Continuing Professional Development, and/or the BCPP Director. The decision of this review team will be returned to the learner within 7 calendar days and shall be considered final.
AAPP will not accept remediation requests for learners who achieve a passing score on the assessment. Learners who fail an assessment and are not eligible for the appeals process, who completed the appeals process and still did not achieve a passing score, or who desire to move directly to a remediation request without proceeding through the appeals process may remediate the product via the following policies:
Acceptable grounds for assessment remediation is failure to achieve a passing score due to insufficient knowledge about the assessment content. A learner may request a remediation assessment by submitting a written request to AAPP via the email@example.com email within twenty-eight (28) calendar days of receiving notice of assessment results. The learner can move directly to a remediation request without proceeding through the appeals process as described above. Failure to submit a request by the required deadline will result in rejection of the remediation.
Learners are allowed to review the results of the original assessment, along with answer rationales. Learners granted a remediation assessment will complete a different assessment within fourteen (14) calendar days of receiving remediation approval. The learner has only one attempt to remediate per course or product. A permanent failing score will be issued if the learner’s performance still falls below a minimally acceptable level upon reassessment.
Upon receiving a request for assessment remediation, the AAPP Director of Continuing Professional Development and BCPP Director will review the request and notify the learner within seven (7) calendar days of the submission if the request is granted. If granted, the learner’s performance on the original assessment will be reviewed to determine which learning objectives require reassessment. The objectives requiring reassessment will be those in which the learner failed to meet the minimum passing score (i.e., answering a percentage of questions tagged to each learning objective correctly). These learning objectives will be rewritten into open-ended questions by the BCPP Director or designee. The learner will be instructed to respond to the questions with narrative answers that are supported by references to relevant professional sources, particularly peer-reviewed, scholarly literature. The assessment to be offered, as well as the learner submitted assessment, will be reviewed and assessed for accuracy by two people who will either be a Senior Editorial Board leader for the specific product being appealed or another product chair, the AAPP Director of Continuing Professional Development and/or the BCPP Director. The learner will be notified of the outcome within seven (7) calendar days of the assessment submission.