AAPP Post-Activity Assessment Remediation and Appeal

Learners who do not achieve a passing score on a post-activity assessment may take a remediation assessment and/or appeal assessment questions.

Policy for Remediation

Remediation 

In accordance with BPS guidelines concerning remediation for recertification products, post-activity assessments that do not reach the passing point for recertification credit will generate a second-chance test option. This test will automatically appear in the Course Materials section of the course page. To qualify for recertification credit, the second-chance test must be submitted before the posted end date for the activity.

The learner has only one attempt to remediate per course or product. A permanent failing score will be issued if the learner’s performance still falls below a minimally acceptable level upon reassessment.

Policy for Appeals

Appeal Requirements

Learners not achieving a passing score on a post-activity assessment may appeal assessment questions by submitting a written appeal within (14) calendar days of receiving notice of assessment results. Failure to submit an appeal by the required deadline will result in rejection of the appeal.

Acceptable grounds for assessment appeal are failure to achieve a passing score due to ambiguous or unclear wording of assessment questions and/or evidence there is more than one correct answer for assessment questions. The following circumstances and claims are not allowed as the basis for a post-activity assessment content appeal, and AAPP will not accept such assessment appeals.

  1. The learner achieved a passing score on the assessment.
  2. Personal circumstances of the learner that may have affected the learner’s completion of the assessment, such as illness, injury, or family issues.
  3. Learner errors or omissions related to understanding assessment items, or understanding or recording answers.
  4. Computer-related problems, including power outages, electrical surges, or other circumstances.
  5. Claims questioning the validity of the assessment content in general.
  6. Concerns about the passing score of the assessment and/or the AAPP process used to determine the passing score.
  7. Non-assessment related justifications such as a learner’s education or academic achievements, work history and/or clinical experience, or the submission of personal references or letters of support from a supervisor, colleague, or family member.

Appeal Process

The learner will provide written narratives and supporting documentation related to the question(s) they are appealing to AAPP via the info@aapp.org email. All learners will receive an outcome of their appeal within seven (7) calendar days of receipt of the appeal submission.

A learner may appeal one or more specific assessment items and/or answers as inaccurate or incorrect, where the learner believes that their failure to receive credit for such items and/or answers caused the learner to fail the assessment. In order for a content appeal to be considered, the learner must include in the appeal narrative:

  • The specific assessment items and/or answers subject to the appeal.
  • A detailed narrative explaining why the learner believes that the identified assessment items and/or answers are inaccurate or incorrect. These should be supported by references to relevant professional sources, particularly peer-reviewed, scholarly literature that show the identified items and/or answers are inaccurate or incorrect.

Appeals will be reviewed by a group of three people who will either be a Senior Editorial Board leader for the specific product being appealed or another product chair, the AAPP Director of Continuing Professional Development, and/or the BCPP Director. The decision of this review team will be returned to the learner within 7 calendar days and shall be considered final.